Return Policy

JADASH PRODUCTS® wants customers to receive authentic products in appropriate condition and to understand return expectations before purchase.

Return eligibility

Return eligibility may depend on product condition, hygiene considerations, time since delivery, proof of purchase, and the reason for the request. Items that have been used, altered, damaged after delivery, or returned without required packaging may not qualify.

Start a return request

Contact us through the Contact Us page with the order number, item, and reason for the request before sending any product back.

Damaged or incorrect orders

If an item arrives damaged, incorrect, or incomplete, contact us promptly and include clear photos when available so the issue can be reviewed.