Returns and Refunds Policy for Wholesale Buyers in Pennsylvania
- Returns
A. Damaged or Defective Products: We accept returns on damaged or defective products. If you receive a product that is damaged or does not meet quality standards, you must inform us within [number of days] days of receipt. We will provide you with instructions on how to proceed with the return or replacement of the product.
B. Incorrect Products: If you receive an incorrect product, please notify us within [number of days] days of receipt. We will provide you with instructions for returning the incorrect product and sending you the correct product.
- Refunds
A. Damaged or Defective Products: When a return of damaged or defective product is approved, we will offer a replacement or a full refund of the purchase price, including the original shipping costs.
B. Incorrect Products: If you receive an incorrect product, we will send you the correct product at no additional cost. If you prefer a refund, we will provide a full refund including the original shipping costs.
- Return Conditions
A. For a return to be valid, the product must be unused and in its original condition, with labels and packaging intact.
B. You must provide proof of purchase, such as an invoice or proof of order, when requesting a return.
- Return Process
A. If you wish to request a return, please contact us via E-mail: Innovationaguero@gmail.com for detailed instructions on how to proceed with the return.
- Return Periods
A. Return requests must be made within 30 days of receiving the product.
- Return Shipping
A. Return shipping costs are the buyer’s responsibility unless the product is incorrect or damaged. In that case, we will cover the return shipping costs.
- Policy Changes
A. We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting.
Please remember that it is essential that this policy conforms to your specific business conditions and Pennsylvania law.
